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We hereby inform you that gasket 12203, present in many steam valves, has been replaced by gasket 12203002.   This modification has been implemented to improve the product and will also serve to significantly extend the replacement intervals of the gasket itself.   12203 (Old) / 12203002 (New)   The new gasket will no longer be made of nbr like the previous one, but of teflon (ptfe). This modification entered production starting from serial number B83389; as of November 6, al

Our annual inventory and the Thanksgiving holiday are around the corner. Please review the following schedule so you can plan your orders in advance. Parts Warehouse Closed for annual inventory: Nov 17–26, 2025 Orders received by Nov 14  will be processed normally. NDA orders during this period will be reviewed case-by-case. Normal operations resume Dec 1, 2025 . Thanksgiving Holiday All offices and warehouses closed Nov 27–28, 2025 . Equipment & Filtration Orders Processing

To ensure the most current information is available, we have updated the following models and items on our website. Wega IO Technical Manual User Manual Fact Sheet Polaris EVD Technical Manual User Manual Fact Sheet The following models will have updated technical information available soon: W-Bar Urban Thank you for your patience while we update our website, we appreciate and value all feedback. For any service questions, please email service@rcwusa.us

We hereby inform you that a modification has been made to the steam tap (code 4920233018) on the Polaris and My Concept machines. For...

Ordering with us is simple, but the steps depend on whether you’re a new customer or already have an account. New Customers To start,...

Ordering parts just got easier.  RCW USA is proud to introduce the new RCW USA Storefront,  a faster and more convenient way to place...